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Return Policy

Return Policy

STYLED BOX PURCHASE RETURNS

Kept something from your box that you changed your mind about after purchasing? It happens to the best of us. You have five days from the date of purchase to submit a request to exchange or return items for a full refund. After five days and up to 30 days, you may return for merchandise credit. To return an item, have your order number ready and submit your request here. Please note that the cost of the return label will be deducted from your purchased items return if you are not a VIP or Elite Level customer.

Please note that all items must be unworn and unwashed with all tags attached. Front Door Fashion does not accept returns or exchanges after 30 days. For more information on returning purchased merchandise, see our Terms and Conditions.

STYLE SESSION RETURNS

Email returns@frontdoorfashion.com to complete the Return Request Form within five days of your Style Session, and we’ll issue you a full refund for any unworn item when received back. After that, RA numbers for merchandise credit are issued within 30 days of your purchase for unworn merchandise with tags still attached.

WEB PURCHASE RETURNS

To return an item purchased directly from our website, please email returns@frontdoorfashion.com within 30 days of purchase. You will receive a Return Authorization (RA) number from our Returns Department. Please return the item(s) by mail to us within 10 days of receiving your RA number for a refund. The return shipping cost may be deducted from your return amount if a return label is requested.

Please note: All Sale or Discounted items are deemed final sale.

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