Last Modified: June 18, 2026

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register for an account, create a subscription, place an order, complete your style profile, communicate with us, or otherwise use our website, www.frontdoorfashion.com.

When registering for an account or subscription, you may be asked to enter information such as your name, email address, mailing address, phone number, password, and payment information. You may visit our site without creating an account or subscription, if desired.

If you fill out your style profile, we collect information such as your date of birth, sizing, fit preferences, price point, style preferences, lifestyle information, and other details you choose to provide so that we can personalize your styling experience.

When you receive a shipment, we record information about your order, including what items you keep, return, exchange, or request to receive in the future.

We collect payment-related information, such as your payment method, billing address, and payment information, to process deposits, purchases, additional payments, refunds, or other account-related charges. Payment information may be processed by our payment processors or service providers.

If you contact us by email, text message, phone, customer portal, social media, or another communication channel, we collect your contact information and any other content included in the message so that we can respond to you, provide customer service, and address your request or feedback.

We may receive confirmation when you open an email from Front Door Fashion if your device or email provider supports that capability. If you do not want to receive marketing emails from us, you may unsubscribe using the link in our emails or contact us at knock@frontdoorfashion.com.

We may also collect certain information automatically when you visit our website, such as your browser type, device type, IP address, pages viewed, links clicked, referral source, UTM parameters, and interactions with our website. We use cookies, pixels, tags, local storage, and similar tracking technologies as described in the “Cookies & Tracking Technologies” section below.

GENERAL COLLECTION & USE

In general, personal information you submit to us is used to respond to your requests, provide our services, improve your experience, operate our business, communicate with you, and market our services.

We use your personal information in the following ways:

To create, maintain, and secure your account;

To identify you as a user in our system;

To choose, prepare, process, ship, and deliver your Front Door Fashion orders;

To process deposits, purchases, refunds, and other payments;

To provide customer service and respond to comments, requests, questions, and concerns;

To personalize your styling experience and facilitate your interactions with our stylists;

To improve the quality of your experience when you interact with our website, services, stylists, and team;

To send administrative and transactional communications, including account updates, order updates, return reminders, payment notifications, security notices, and support messages;

To send newsletters, offers, promotions, and other marketing communications;

To measure and improve our website, marketing, advertising, and customer experience;

To protect our business, customers, inventory, website, systems, and legal rights.

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for purposes unrelated to providing our messaging services.

HOW DOES FRONT DOOR FASHION USE YOUR INFORMATION?

Any of the information we collect from you may be used in one or more of the following ways:

To process transactions: We use your personal information to fulfill your orders, process payments, coordinate shipping and returns, manage deposits, and deliver the products or services you request.

To send periodic emails: The email address you provide may be used to send you information and updates related to your account, membership, orders, shipments, returns, payments, customer service requests, and other transactional matters. We may also use your email address to send marketing emails, newsletters, offers, and promotions. You may opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us at knock@frontdoorfashion.com.

To provide you with products and services: We use your information to fulfill your orders, process your payments, maintain and service your account or membership, and provide you with products and services that we think you may like.

To respond to you: We use your information when you place an order, call us, text us, email us, make a request or inquiry, complete a survey, or share a comment or concern.

For personalization: We use your information to remember your interests and preferences, customize the products and services we share with you, facilitate your interactions with our stylists, track and categorize your activity and interests on our website, and improve the relevance of our recommendations.

For marketing and advertising: We may use your information to measure the effectiveness of our marketing, understand which marketing channels generate website visits, signups, orders, or other customer activity, and deliver or measure relevant advertising.

All of the above categories exclude text messaging originator opt-in data and consent. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal information, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including platform providers, phone companies, and vendors who assist us in the delivery of text messages.

CHANGES TO PERSONAL INFORMATION

If you sign up as a client of Front Door Fashion, you may update or correct your profile information through your account dashboard. You may change your personal information in your account by editing your profile within your account.

ACCOUNT DEACTIVATION AND DELETION

If you would like to deactivate or remove your account, you may do so by logging into your account and selecting “Remove Account” from your dashboard, if available.

Once you deactivate your account, if you would like Front Door Fashion to permanently remove your data, you may email knock@frontdoorfashion.com from the same email address registered to your account.

You cannot remove or delete your account if you have an open order, outstanding balance, unresolved return, pending payment, fraud-prevention issue, or other account activity requiring follow-up.

You may request that we delete your personal information, but please note that we may be required or permitted to retain certain information for legal, tax, accounting, fraud prevention, dispute resolution, chargeback, order history, customer service, security, or other legitimate business purposes. When we delete information, it will be deleted from our active databases, but it may remain in backups, archives, or systems where deletion is not immediately possible.

USER FEEDBACK

We may post user feedback, reviews, testimonials, comments, or other customer content on the Services from time to time.

If you make comments on a blog, social networking site, page, forum, or other public area associated with the Service, you should be aware that any information you submit may be read, collected, or used by others. We are not responsible for the information you choose to submit in public areas or on third-party platforms.

INFORMATION COLLECTED FROM SOCIAL NETWORKING SITES

The Services may allow users to share information with us through social networking sites, such as Facebook, Facebook Messenger, Instagram, Pinterest, LinkedIn, X, or other social media platforms, each an “SNS.”

In some cases, you may be able to sign in to the Services using your SNS account information or share SNS profile information with us. By sharing your SNS profile or connecting an SNS account, you are allowing us, including your stylist, to access certain SNS information depending on your SNS settings or permissions, such as profile information, profile photo, or email address.

We may receive that information from your SNS profile and import it to the Services. Our Services may also allow you to share information through SNS profiles, such as referral links or other content.

You acknowledge and agree that you are solely responsible for your use of SNSs and that it is your responsibility to review the terms of use and privacy policy of each third-party SNS provider. We are not responsible or liable for the availability, accuracy, content, products, services, or privacy practices of any SNS, or for your use of any SNS.

You may remove SNS profile information through your account settings, if available. If you disconnect an SNS account that you previously connected, the SNS public profile data and SNS-provided email may be deleted from our active databases, subject to legal, operational, or backup retention needs.

DOES FRONT DOOR FASHION DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell your personal information for money.

We may disclose or share personal information with trusted service providers, vendors, contractors, and business partners who help us operate our website, conduct our business, provide our services, process payments, ship orders, send communications, provide customer support, host or maintain systems, analyze website activity, prevent fraud, or assist with marketing and advertising. These parties are only authorized to use your information as needed to provide services to us or to you.

We may also disclose your information when we believe disclosure is appropriate to comply with the law, respond to legal requests, enforce our site policies, protect our rights, property, or safety, protect the rights, property, or safety of others, prevent fraud, resolve disputes, or collect amounts owed.

Some privacy laws may define the use of advertising pixels, cookies, or similar tracking technologies for targeted advertising or ad measurement as a “sale,” “sharing,” or processing of personal information for targeted advertising, even though we do not sell personal information for money. This may include sharing limited website activity, device information, online identifiers, or similar information with advertising partners, such as Meta, so that we can measure ad performance or show relevant ads.

You may opt out of this type of tracking using the cookie preference link in the “Your Cookie Choices & Opt-Out Rights” section of this Privacy Policy.

COOKIES & TRACKING TECHNOLOGIES

Front Door Fashion uses cookies and similar tracking technologies, such as pixels, tags, local storage, and related tools, to operate our website, improve your browsing experience, analyze site traffic, measure marketing performance, and deliver relevant content and advertising.

We use the following types of cookies and tracking technologies:

Essential cookies: These are necessary for our website to function, such as maintaining your session, supporting account access, enabling checkout, helping with security, and supporting core site features.

Analytics cookies: These help us understand how visitors use our website so we can improve our website, services, and customer experience.

Advertising and measurement cookies: These may be used by us and our advertising partners, such as Meta, to deliver relevant ads, measure ad performance, understand which marketing channels generate website visits or orders, and improve our marketing efforts.

You can manage your cookie and tracking preferences by using the link in the “Your Cookie Choices & Opt-Out Rights” section of this Privacy Policy. That link allows you to opt out of certain non-essential cookies and tracking technologies, including advertising and measurement cookies.

You may also be able to limit cookies through your browser settings. Please note that disabling certain cookies may affect how our website functions.

For more details on how we use and share data collected through these technologies, please review the “What Information Do We Collect?”, “How Does Front Door Fashion Use Your Information?”, and “Does Front Door Fashion Disclose Any Information to Outside Parties?” sections of this Privacy Policy.

DO NOT TRACK AND OPT-OUT PREFERENCE SIGNALS

Some browsers offer “Do Not Track” signals. Because there is not a consistent industry standard for responding to Do Not Track signals, we do not currently respond to them.

Where required by applicable law, if we receive a legally recognized browser-based opt-out preference signal, such as Global Privacy Control, we will treat it as a request to opt out of sale, sharing, or targeted advertising for that browser, to the extent required by applicable law and technically feasible.

YOUR COOKIE CHOICES & OPT-OUT RIGHTS

Front Door Fashion uses the Facebook Pixel and similar advertising technologies to deliver relevant ads and measure ad performance. You have the right to opt out of advertising cookies and the sharing of your personal information for targeted advertising purposes.

To update your cookie preferences at any time, click the link below. The CookieYes preference center will open, where you can toggle off “Advertising Cookies” and save your choices. The Facebook Pixel will immediately stop tracking you.

Manage My Cookie Preferences & Opt-Out of Advertising Tracking

You may also opt out of the sale or sharing of your personal information by contacting us at knock@frontdoorfashion.com.

Front Door Fashion does not sell personal information for money. However, as described above, certain advertising, analytics, and measurement activities may be considered “sharing,” “sale,” or targeted advertising under some privacy laws.

If you have questions or need assistance with your privacy choices, you may contact us at knock@frontdoorfashion.com.

REQUIRED COMMUNICATIONS

By placing an order with Front Door Fashion, you agree to receive transactional communications by email, SMS, phone call, and/or other contact methods as needed. These communications are essential for order fulfillment, delivery coordination, return processing, payment collection, account-related updates, fraud prevention, customer service, and other order-related matters.

Because we send valuable inventory before full payment is collected, it is critical that we are able to contact you about your order. If you do not consent to receiving transactional messages, please do not place an order.

You may opt out of marketing communications at any time by using the unsubscribe link in our emails or replying STOP to SMS messages. However, you cannot opt out of transactional communications while you have an active order, outstanding balance, unresolved return, pending payment, or account activity requiring follow-up.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to:

Know what personal information we collect, use, disclose, sell, or share;

Access the personal information we maintain about you;

Correct inaccurate personal information;

Request deletion of personal information, subject to legal and operational exceptions;

Opt out of the sale or sharing of personal information;

Opt out of the processing of personal information for targeted advertising;

Limit certain uses of sensitive personal information, if applicable;

Not be discriminated against for exercising your privacy rights.

To exercise your rights, you may contact us at knock@frontdoorfashion.com. Please include enough information for us to verify your request and identify your account.

CAN CHILDREN VISIT FRONTDOORFASHION.COM?

Front Door Fashion does not sell products for purchase by children. If you are under 18, you may use www.frontdoorfashion.com only with the involvement of a parent or guardian.

I LIVE OUTSIDE THE U.S., CAN I USE FRONTDOORFASHION.COM?

Front Door Fashion, www.frontdoorfashion.com, and our services are hosted in the United States and are intended for United States visitors.

If you are using Front Door Fashion from the European Union or another region with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States.

Please note that we only ship within the contiguous United States.

WHAT HAPPENS TO MY INFORMATION IN THE EVENT OF A MERGER, SALE OR BANKRUPTCY?

If Front Door Fashion is acquired by or merged with another company, or if we sell, transfer, finance, reorganize, or otherwise change ownership or control of all or part of our business, we may transfer or assign the information we have collected from you as part of that transaction so Front Door Fashion can continue operating.

In the unlikely event of bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, your personal information may be treated, transferred, or used as part of that process, subject to applicable law.

YOUR CONSENT

By using the Site, you consent to our website’s privacy policy.

CHANGES TO OUR PRIVACY POLICY

This Privacy Policy may be revised periodically, and any updates will be reflected by the “Last Modified” date above. Please revisit this page to stay aware of any changes. Your continued use of Front Door Fashion constitutes your agreement to this Privacy Policy and any future revisions.

CONTACTING FRONT DOOR FASHION

If you have any questions, suggestions, or requests regarding our Privacy Policy or your privacy choices, please contact us at knock@frontdoorfashion.com.